← Home IMP at a glance

The whole platform, on one page

Schedule jobs, broadcast to the right interpreters, calculate billing, invoice clients, and pay your team — with an AI receptionist, overnight dispatch, and video, phone, and AI interpreting in the same system. Every workflow exists because we needed it ourselves.

IMP at a glance
How it works

What's built in

100+ languages of human coverage · a 24/7 AI receptionist · VRI, OPI, and AI interpreting inside the platform · unlimited interpreters and accounts on every plan.

AI ReceptionistPREMIUM

Answers your line when no one can. Holds a natural conversation, gathers the request, and hands it to AI Intake so a scheduler creates the job in one click.

Overnight DispatchPREMIUM

Give each hospital contract a PIN. The receptionist verifies it, texts and calls your on-call interpreter, and tells the hospital the ETA — no coordinator awake at 2am.

AI Intake ParsingPREMIUM

Paste an email, drop a PDF, or take a call. IMP reads the request and fills the job form itself — language, date, location, account. You review and confirm.

VRI · OPI · AI Translator

Video, phone, and real-time AI interpreting run inside IMP, billed per minute at the rate you set. Toggle human or AI per job — no third-party vendor bolted on.

Job Broadcasting

Offer a job to your full roster or a saved list, ranked by language, certification, proximity, and availability. Conflict detection blocks double-bookings; auto-rebroadcast keeps unfilled jobs moving.

Billing, invoicing & pay

Rates live per account and per language; charges calculate when a job completes. Batch invoices sync to QuickBooks, clients pay through Stripe, and interpreter pay reconciles itself.

And everything else the agency runs on

Scheduling and calendar with conflict detection, interpreter management with credentials and availability, reports with CSV export, custom fields, email notifications, and three portals — admin, interpreter, and client. See all fourteen modules →

Works with

Part of one connected workflow

Get Started

See it run on your agency's jobs

A personalized walkthrough built around your real workflow — your accounts, your languages, your week. No slides, no pressure, and we're happy to do it in ASL or voice.