← Roles
Client roles
Roles on the client side
A hospital, school, or firm isn't one person. IMP gives each person on the account exactly the access their job needs.
Client roles
Scheduling, dispatch, billing, and payments — one connected system, built for interpreting.
However your agency works — by setting, by service, or by the languages you cover.
A hospital, school, or firm isn't one person. IMP gives each person on the account exactly the access their job needs.
Admins manage, requestors book, payors pay — and stakeholders will soon be able to request through an approval step.
Manages the organization's users, sees every job and invoice for the account, and approves requests when approval is on.
Books interpreters through the request form and tracks their own requests — the everyday user.
Patients, students, employees. Their requests go to the account admin for approval before they hit the schedule.
Views invoices, pays online, and downloads records — billing without access to the rest.
Every client role sees only its own organization. Isolation is enforced in the data, not the interface.
Account admins invite their own users — the agency never has to manage a client's staff.
Self-service for clients, without giving anyone more than their job needs.
Book a demo and walk through a request, an approval, and a payment from the client side.