Our Story

We don't study interpreting agencies. We run one.

IMP was built inside Frederick Interpreting Agency to run our own operation — the dispatching, the scheduling, the billing. It worked so well we opened it to every agency that deserves better than a patchwork of generic tools.

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0+Languages supported
0Platform modules
0Portals — admin · interpreter · client
0Flat price · no per-seat fees
Why we built it

Interpreting agencies were the last to get real software.

For years, running an agency meant holding the work together by hand — a scheduling tool that didn't know what an interpreter was, a spreadsheet for rates, a separate system for invoices, and a thread of emails to keep it all from falling apart.

Generic platforms treated interpreting like any other appointment. None of them understood certifications, language pairs, on-site versus remote, rush and after-hours rates, or the distance between confirming a job and getting paid for it.

We lived that patchwork every day. So we replaced it — with one system that speaks the language of the work.

Scheduling toolRate spreadsheetInvoicing softwarePayment processorReminders & emailReportingIMPONE PLATFORM

The usual agency stack — replaced by one system

One system, end to end

From the first request to the final report — all in one place

Most agencies hand a job between four or five tools before it's done. IMP covers every stage of the work, so nothing slips through the gaps between systems.

01Request02Match03Schedule04Confirm05Deliver06Invoice07Collect08Report
Built by operators

The people who build IMP run an agency every day.

Frederick Interpreting Agency is a Deaf-owned interpreting agency. The same team that dispatches interpreters, manages rosters, and sends invoices is the team that builds this platform.

Every feature was proven in a working agency before it ever reached yours. And because the people behind it are Deaf-owned operators, accessibility isn't a box we checked late — it's in the DNA of how the product is made.

Visit Frederick Interpreting Agency ↗

Ethan Kramer, founder of Frederick Interpreting Agency
Ethan Kramer
Founder, Frederick Interpreting Agency
Deaf-owned · Operator-built
  • Run, not theorized. Built by people who do this work daily.
  • Accessibility-native. Shaped by a Deaf-owned team from day one.
  • Proven before it ships. Every feature earns its place in a real agency first.
What we believe

Principles we build by

Built by operators, not observers

Every feature answers a problem we've actually hit running an agency — not one imagined in a roadmap meeting.

One system, not a stack

Your agency shouldn't need five disconnected tools that don't talk to each other. Dispatch, scheduling, billing, and payments belong in one place.

Accessibility is in our DNA

Built by a Deaf-owned agency, IMP treats accessibility as a starting point, not an afterthought bolted on at the end.

Every feature earns its place

If it doesn't help you run the agency, it isn't here. We'd rather ship a tool that's sharp than one that's crowded.

From the blog

Running a Deaf-owned interpreting agency on modern software

What changes when the team dispatching interpreters is the team building the platform.

Read the post →
Get Started

Run your agency on the system built to run one.

See how IMP brings dispatching, scheduling, billing, and payments into a single operation — in a walkthrough built around your real setup.

Request a Demo → Explore the Platform