The log: who did what, and when

Need to know who did what? The log has it.

1. The log records what happens across your agency, in three views: on-demand calls, invoices, and everything else.
2. Calls show each video or phone session, who took it, and how long it ran. That's what you check when a client questions a call charge.
3. Invoices show every one generated, sent, and paid.
4. Everything else is your jobs: created, broadcast, confirmed, cancelled, edited, and who did each one, with the time.
5. Every job also carries its own activity record, for just that job. The log is the same record across the whole agency.

That's the scheduling loop. Next, the interpreter's side.