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AI in IMP

AI that works for your team

AI Intake and the AI Receptionist draft jobs for your review. AI Support answers clients and interpreters, and AI OPI handles routine spoken-language calls.

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AI features

AI Translator AI SupportPREMIUM AI ReceptionistPREMIUM AI IntakePREMIUM Plans & pricing →

Roles and access

A login for everyone on the job

Your team, your interpreters, and your clients each see only what their role allows.

All roles

Who uses IMP

For your team For interpreters For clients

Roles in IMP

Agency Admin Interpreter Account Admin Requestor Limited Requestor All roles →

Resources

Learn IMP your way

Help videos, the blog, the changelog, and a glossary of interpreting terms.

All resources

Learn

Help videos Interpreting Glossary Blog Changelog Security & compliance All resources →

For Interpreters

For Interpreters Get the app

Need an interpreter?Book directly with our agency, FIA ↗

Pricing About

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The Platform

Everything your agency runs on

Scheduling, dispatch, billing, and payments in one system, built for interpreting.

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Operations

Interpreter Management Job Broadcasting Overflow Coverage Scheduling & Calendar AI Translator

Billing & Insight

Invoicing & Billing Payments Reports & Analytics

Configure

Custom Fields Email Notifications Security & Access

Who uses it

For your team For interpreters For clients All roles →

PremiumAI Receptionist AI Intake AI Support +$99/mo →

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Solutions

Built for your corner of interpreting

However your agency works: by setting, by service, or by the languages you cover.

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By Industry

Healthcare Legal Education Government Insurance Business All industries →

By Use Case

Agency Management Remote Interpreting On-Site Interpreting Interpreter Payroll Switching to IMP

By Language

Spanish ASL Mandarin Arabic French Korean All languages →

Interpreting agency software

Software for interpreting agencies, built by one

IMP runs scheduling, broadcasting, invoicing, interpreter pay, and video and phone calls for interpreting agencies. Frederick Interpreting Agency built it, from scratch.

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The IMP dashboard with today's jobs and queues

5 need a broadcastInvoice paidPay statements sent

Where this fits

Request
Broadcast
Confirm
Invoice
Pay

IMP covers each step, from the request to interpreter pay.

What IMP does here

Each one links to the full details.

Scheduling and calendar

Recurring series, team jobs, and buffers that flag double bookings.

Job broadcasting

Offers go to the interpreters who qualify, and rebroadcast on a timer up to a limit you set.

Invoicing and billing

Rate cards price each job, and invoices go out by account.

Interpreter pay

Pay periods on your payroll schedule, with statements in the interpreter app.

Video and phone calls

VRI and OPI placed through IMP, with overflow coverage for live calls.

Separate logins

Your team, your interpreters, and your clients each get their own view.

Dashboard queues: pending confirm, needs broadcast, awaiting response, and in progress — The dashboard queues in the demo agency

Questions

Something else? Bring it to the demo.

What is interpreting agency software?

Software that runs an interpreting agency: scheduling and broadcasting jobs, managing interpreters and their credentials, invoicing clients, paying interpreters, and reporting.

Who is IMP built for?

Interpreting agencies that book interpreters onsite, by video (VRI), and by phone (OPI), for spoken and signed languages.

Does it work for sign language and spoken languages?

Yes. IMP handles both, and keeps ASL, CDI, CART, and TypeWell requests off audio-only calls.

Do we have to switch everything at once?

No. We recommend running both systems side by side for a few weeks. Migration of your accounts, interpreters, and rates is free on annual plans.

How much does it cost?

Standard is $199 a month billed annually or $299 month to month, with unlimited interpreters and 250 jobs a month included, then 25 cents a job. Premium adds $99 a month for the AI tools, including the AI Receptionist with its own phone line. Calls are billed per minute.

Bring a real request to the demo

We'll book it in IMP with you, start to finish.

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